Refund policy

Return & Refund Policy

At Nature United, we take great care in crafting and delivering our products. If, however, you are not fully satisfied with your purchase, we’re here to help.

Eligibility for Returns

  • The product must be unused, unwashed, undamaged, and in its original packaging with all tags intact.

  • Products purchased during sales, promotions, or at discounted prices are not eligible for return or refund, unless received damaged or defective.

Non-Returnable Items

  • Customized or made-to-order products

  • Gift cards

  • Products showing signs of use, wear, or damage after delivery

Damaged or Defective Products

If you receive a damaged or defective item, please contact us within 48 hours of delivery with:

  • Order ID

  • Clear images/videos of the product and packaging

We will assess the issue and arrange a replacement or refund, as applicable.

Refunds

  • Once the returned product is inspected and approved, refunds will be initiated.

  • Refunds will be processed to the original payment method within 7–10 business days.

  • Shipping charges (if any) are non-refundable, unless the return is due to our error.

Return Shipping

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

  • We recommend using a trackable courier service.

📧 Contact: care@natureunited.in
📞 Phone: 9980469812